1. Terms and Definitions
1.1. Offer — this document, "Public Offer for Paid Services of the Alexmind Service", published on the Internet at https://light.alexmind.io/public-offer/, constituting a public offer in accordance with Article 435 and Clause 2 of Article 437 of the Civil Code of the Russian Federation (hereinafter — the Civil Code).
1.2. Service Provider — II Technologies LLC, the rights holder and administrator of the Alexmind Service and a party to this Agreement.
1.3. Customer — a fully legally capable individual aged 18 or older (or a person acting under the supervision of a legal representative) who has accepted this Offer and uses the paid Services of the Service.
1.4. Service — the Alexmind digital platform, accessible via the web interface at https://light.alexmind.io/ and/or through mobile/desktop applications (if available), providing AI assistant, chatbot, analytics, personal account, and other functionality.
1.5. Services — paid services provided by the Service Provider to the Customer under the Subscription, including access to the extended functionality of the Service on a non-exclusive license basis.
1.6. Subscription — a periodic (monthly) paid service granting the Customer expanded access to the Service's functionality on the terms set out in this Offer.
1.7. Trial Period — a time-limited free period of access to the extended functionality of the Service, provided to a new Customer in accordance with Section 6 of this Offer.
1.8. Billing Period — one calendar month, calculated from the date of Subscription activation (or from the end date of the Trial Period).
1.9. Acceptance — the Customer's full and unconditional acceptance of the terms of this Offer, carried out by the methods specified in Section 4.
1.10. Personal Account — the Customer's personal section of the Service, accessible after registration and/or login, through which the Subscription, payments, and other settings are managed.
1.11. Parties — the Service Provider and the Customer collectively; Party — either of them.
2. General Provisions
2.1. This document constitutes an official offer (public offer) by II Technologies LLC to any legally capable person to enter into a Service Agreement (hereinafter — the "Agreement") on the terms set out in this Offer, in accordance with Articles 435, 437(2), and 438 of the Civil Code.
2.2. The Agreement is deemed concluded from the moment the Customer accepts this Offer and remains in effect for the period specified in Section 16 of the Offer.
2.3. By concluding the Agreement (accepting the Offer), the Customer confirms that:
— they have fully read, understood, and accepted the terms of this Offer;
— they possess the legal capacity and capability necessary to enter into the Agreement;
— they have read the Service's User Agreement at https://light.alexmind.io/useragreement/ and the Privacy Policy at https://light.alexmind.io/privacy-policy/;
— they consent to the processing of personal data to the extent and on the terms set out in Section 12 of the Offer and the Privacy Policy.
2.4. This Offer and the Agreement concluded on its basis are governed by the legislation of the Russian Federation.
2.5. In the event of a conflict between the provisions of this Offer and the User Agreement regarding paid Services, the Subscription, and payment procedures, the terms of this Offer shall prevail.
3. Subject of the Offer
3.1. The Service Provider undertakes to provide the Customer with Services granting access to the extended functionality of the Alexmind Service under the Subscription, and the Customer undertakes to pay for the Services in the manner and on the terms set out in this Offer.
3.2. Services include, but are not limited to:
— access to the full functionality of the AI assistant, including advanced artificial intelligence models;
— use of the chatbot, analytics, productivity tools, and other Service features;
— storage of the Customer's data, files, and interaction history within established limits;
— access to Service functionality updates during the Subscription period.
3.3. The specific list of features available under the Subscription and the limitations of free access are determined by the Service Provider and displayed in the Service interface. The Service Provider reserves the right to change the functionality without changing the Subscription price.
3.4. As part of the Services, the Service Provider grants the Customer a non-exclusive, non-transferable license to use the Service within its standard functionality exclusively for personal, non-commercial purposes. Territory of use — unrestricted (subject to technical accessibility). The license term coincides with the Subscription period and terminates simultaneously with it.
4. Acceptance Procedure
4.1. Acceptance of this Offer is deemed to have occurred when the Customer performs any of the following actions:
— activating the Subscription through the Service interface (clicking "Subscribe", "Subscribe Now", "Pay", or a similar button);
— activating the Trial Period with a linked payment method;
— actually paying for the Services by any available method;
— any other conclusive action expressing the Customer's intent to use the paid Services.
4.2. Acceptance of the Offer constitutes conclusion of the Agreement on the terms set out in the Offer. From the moment of Acceptance, the Agreement has full legal force and is equivalent to an agreement signed by the Parties (Clause 3 of Article 434 of the Civil Code).
4.3. The Customer may not accept the Offer on terms other than those contained in the Offer.
4.4. Withdrawal of Acceptance is carried out by canceling the Subscription in the manner provided in Section 16 of the Offer.
5. Service Delivery Procedure
5.1. Services are deemed rendered from the moment the Customer is granted technical access to the extended Service functionality for the paid Billing Period.
5.2. The fact of service delivery is confirmed by:
— the provision of access to the extended Service functionality;
— data from the Service Provider's information systems regarding the fact, date, and time of access provision;
— a fiscal receipt (cash receipt) sent to the Customer in electronic form.
5.3. Services are provided around the clock, subject to the proper operation of equipment and communication channels. The Service Provider makes reasonable efforts to ensure uninterrupted Service operation but does not guarantee continuous availability.
5.4. The Service Provider reserves the right to carry out scheduled and unscheduled maintenance, temporarily suspending access to the Service. Scheduled maintenance is, where possible, carried out during periods of minimal load with prior notice in the Service interface.
5.5. To receive the Services, the Customer must register and/or log in to the Service, providing accurate data (mobile phone number, email address, and/or other information requested by the Service).
5.6. The Parties do not sign bilateral service acceptance certificates. If the Customer has not submitted a reasoned complaint to the Service Provider within 5 (five) business days from the end of the relevant Billing Period, the Services are deemed properly rendered and accepted by the Customer without objection.
6. Trial Period
6.1. The Service Provider may provide a new Customer with a free Trial Period of 7 (seven) calendar days to explore the extended Service functionality.
6.2. To activate the Trial Period, the Customer must:
— register in the Service, providing a valid mobile phone number;
— verify the phone number (via SMS code or other one-time code);
— link an active payment method (bank card or other payment instrument), if required by the Service interface.
6.3. The Trial Period is provided once per Customer, account, phone number, and payment instrument. The Service Provider reserves the right to deny the Trial Period if signs of re-registration, use of substituted data, or other abuse are detected.
6.4. During the Trial Period, the Customer has access to functionality equivalent to the paid Subscription, unless otherwise stated in the Service interface.
6.5. By activating the Trial Period, the Customer agrees that:
— the Trial Period is an integral part of the Subscription;
— upon expiration of the Trial Period, the Subscription automatically transitions to paid status;
— if the Customer has not canceled the Subscription before the Trial Period expires, the Subscription fee for the first Billing Period is automatically charged from the linked payment method on the first day after the Trial Period ends.
6.6. To avoid automatic transition to the paid Subscription, the Customer must cancel the Subscription before the end of the Trial Period through the Personal Account (Settings → Access or Plans section), by clicking "Cancel auto-renewal" (or a similar button) and confirming the cancellation.
6.7. Upon early cancellation of the Trial Period, access to the extended functionality ceases immediately from the moment of cancellation.
6.8. No later than 3 (three) calendar days before the end of the Trial Period, the Service Provider notifies the Customer of the upcoming automatic transition to the paid Subscription and the amount of the first charge via SMS and/or push notification and/or email.
7. Service Pricing and Payment Procedure
7.1. The Subscription price at the time of publication of this Offer is 3,000 (three thousand) rubles per month per Customer, inclusive of all applicable taxes, unless otherwise stated in the Service interface or an individual offer.
7.2. The current Subscription price and available plans are displayed in the Service interface. In the event of a discrepancy between the price stated in the text of the Offer and the price displayed in the Service interface at the time of payment, the price displayed in the Service interface shall apply.
7.3. The Service Provider reserves the right to unilaterally change the Subscription price. The new price applies from the next Billing Period, but no earlier than 10 (ten) calendar days after the Customer is notified via the Service interface and/or by email and/or via SMS/push notification.
7.4. Payment is made on a prepayment basis — prior to the commencement of the relevant Billing Period.
7.5. Payment is made by non-cash methods using one of the following payment instruments (list subject to change):
— bank card (Visa, Mastercard, MIR, etc.);
— electronic wallet;
— other methods supported by the Service and displayed in the payment interface.
7.6. By activating the Subscription, the Customer consents to automatic recurring (periodic) charges of the Subscription fee from the linked payment method at the beginning of each new Billing Period without additional confirmation. The Customer may withdraw consent to recurring charges at any time by canceling the Subscription in the Personal Account (Section 16.5) or by contacting their bank to revoke the pre-authorized mandate in the manner established by the card-issuing bank.
7.7. The payment date is the date on which funds are credited to the Service Provider's bank account.
7.8. If a charge cannot be processed (insufficient funds, expired card, blocked card, etc.), the Service Provider reserves the right to:
— suspend the Subscription until the charge is successfully processed;
— make repeated charge attempts within 5 (five) calendar days;
— cancel the Subscription and restrict access to extended functionality in the event of an unsuccessful charge.
7.9. The Customer's payment obligation is deemed fulfilled from the moment funds are received in full on the Service Provider's bank account.
7.10. In accordance with the requirements of the legislation of the Russian Federation, the Service Provider ensures the generation and delivery of a fiscal receipt to the Customer in electronic form (by phone number, email address, or through the Personal Account).
7.11. To generate and send fiscal receipts in accordance with Federal Law No. 54-FZ of 22.05.2003 "On the Use of Cash Register Equipment", the Service Provider uses the CloudKassir online cash register service. For this purpose, the Customer's phone number and/or email address, as well as information about paid Services and the transaction amount, are transferred to CloudKassir.
8. Refund Procedure
8.1. Subscription payment constitutes payment for access to the extended Service functionality. Services are deemed rendered at the moment such access is provided for the paid Billing Period.
8.2. Refunds for a paid Billing Period during which the Customer canceled the Subscription, as well as for any unused portion of the Billing Period, are not provided, except as expressly required by the legislation of the Russian Federation.
8.3. Refunds are possible in the following cases:
— material service defects attributable to the Service Provider, subject to documentary confirmation;
— duplicate or erroneous charges due to the fault of the Service Provider or the payment system;
— other cases expressly provided for by mandatory provisions of the legislation of the Russian Federation.
8.4. To request a refund, the Customer submits a reasoned application to info@alexmind.io, stating:
— full name;
— contact details (phone number, email address);
— description of the reason for the refund;
— supporting documents (if available).
8.5. The refund application review period is no more than 10 (ten) business days from the date of receipt by the Service Provider. If approved, the refund is processed using the same payment method that was used for the original payment, within no more than 30 (thirty) calendar days from the date the refund decision is made.
9. Rights and Obligations of the Service Provider
9.1. The Service Provider is obligated to:
— provide the Customer with access to the extended Service functionality within a reasonable time after receipt of payment (generally — immediately);
— ensure the technical availability of the Service, provided the Customer complies with the Offer terms and technical requirements;
— maintain the confidentiality of the Customer's personal data in accordance with the Privacy Policy and applicable law;
— send the Customer fiscal receipts in the manner and cases required by law;
— review the Customer's inquiries within a reasonable time.
9.2. The Service Provider reserves the right to:
— modify, supplement, restrict, or discontinue the Service or any part thereof without prior notice;
— change the functionality available under the Subscription;
— change the Subscription price in the manner provided in Section 7;
— suspend Service operation for maintenance purposes;
— restrict or terminate the Customer's access to the Services in the event of a violation of the Offer, User Agreement, or applicable law;
— send the Customer service, informational, and, with the Customer's consent, promotional messages;
— engage third parties to fulfill its obligations under the Offer.
10. Rights and Obligations of the Customer
10.1. The Customer is obligated to:
— pay for the Services in full and on time in the manner provided in Section 7;
— provide accurate data during registration, payment, and use of the Service;
— keep payment details and contact information up to date in the Personal Account;
— use the Service only for lawful purposes and within the limits established by the Offer and User Agreement;
— not attempt to circumvent technical restrictions or security measures of the Service;
— independently ensure the security of account credentials (login, password, one-time codes);
— independently review the current version of the Offer at least once every 14 calendar days.
10.2. The Customer has the right to:
— use the extended Service functionality within the paid Subscription;
— cancel the Subscription (disable auto-renewal) at any time through the Personal Account;
— contact the Service Provider regarding the Services;
— request a refund in the cases provided for in Section 8.
10.3. The Customer confirms that they are 18 years of age or older, or are using the Service under the supervision of a legal representative authorized to enter into agreements and bear responsibility in accordance with applicable law.
11. Intellectual Property
11.1. All results of intellectual activity and means of individualization placed or used within the Service (including software code, algorithms, artificial intelligence models, design, interfaces, texts, databases, images, logos, trademarks, audio and video materials, etc.) belong to the Service Provider and/or other lawful rights holders and are protected in accordance with the legislation of the Russian Federation and international agreements.
11.2. The Customer receives a non-exclusive, non-transferable license to use the Service within its standard functionality exclusively for personal, non-commercial purposes for the duration of the Subscription.
11.3. Reproduction, distribution, modification, reverse engineering, decompilation, copying, posting on third-party resources, and any other use of the Service and/or its elements beyond the scope permitted by the Offer, without the prior written consent of the Service Provider, is prohibited.
11.4. The Customer may not remove, modify, or conceal any copyright notices, trademarks, or other rights notices displayed in the Service.
12. Confidentiality and Personal Data
12.1. The Service Provider processes the Customer's personal data in accordance with Federal Law No. 152-FZ of 27.07.2006 "On Personal Data" and the Service's Privacy Policy, available at https://light.alexmind.io/privacy-policy/
12.2. By accepting this Offer, the Customer consents to the processing of personal data, including but not limited to: full name, phone number, email address, device and browser data, IP address, transaction data — for the purposes of performing the Agreement, improving Service quality, sending service notifications, ensuring security, and complying with legal requirements.
12.3. The Service Provider takes the necessary organizational and technical measures to protect the Customer's personal data from unauthorized or accidental access, destruction, modification, blocking, copying, and distribution.
12.4. The Service Provider may transfer the Customer's personal data to third parties exclusively in the following cases:
— with the Customer's consent;
— as necessary to perform the Agreement (including to the CloudKassir online cash register service for generating fiscal receipts in accordance with Federal Law No. 54-FZ);
— as required by the legislation of the Russian Federation.
12.5. The Customer may withdraw consent to personal data processing by submitting a request to info@alexmind.io. Withdrawal of consent may result in the inability to provide the Services and termination of the Subscription.
13. Liability of the Parties and Limitation of Liability
13.1. The Service and Services are provided on an "as is" basis. The Service Provider does not guarantee that the Service will operate continuously, error-free, meet the Customer's expectations, or be compatible with specific Customer equipment and software.
13.2. The Service Provider is not liable for:
— any direct or indirect losses of the Customer related to the use or inability to use the Service;
— loss of data, lost profits, or loss of goodwill;
— actions of third parties, including carriers, payment providers, and hosting providers;
— the results and accuracy of information received by the Customer from the AI assistant and other Service features — all information is for reference purposes only and does not constitute medical, legal, financial, or other professional advice; the Customer uses such information at their own risk;
— temporary unavailability of the Service caused by maintenance, equipment failures, or communication channel disruptions.
13.3. The Service Provider's total liability to the Customer for any claims related to the performance of this Offer is limited to the amount actually paid by the Customer for the last paid Billing Period, unless otherwise required by mandatory legal provisions.
13.4. The Customer bears full responsibility for:
— the accuracy of data provided;
— the security of account credentials and authentication means;
— all actions taken under their account;
— compliance with applicable law when using the Service;
— the lawfulness of content posted and the consequences thereof.
13.5. The Customer undertakes, at their own expense and effort, to resolve any third-party claims related to their actions in the Service and to compensate the Service Provider for any losses incurred as a result of such claims.
14. Force Majeure
14.1. The Parties are released from liability for full or partial non-performance of obligations under the Agreement if caused by force majeure circumstances arising after Acceptance of the Offer that the Party could not have foreseen or prevented by reasonable measures.
14.2. Force majeure circumstances include, in particular: natural disasters, military operations, epidemics and pandemics, strikes, acts of government authorities (including the imposition of sanctions, blockages, restrictions), large-scale failures of communication networks and information systems, DDoS attacks, and other circumstances beyond the reasonable control of the Parties.
14.3. The Party for whom performance has become impossible must notify the other Party of the occurrence and cessation of force majeure circumstances within a reasonable time.
14.4. If force majeure circumstances continue for more than 60 (sixty) calendar days, either Party may withdraw from performance of the Agreement without obligation to compensate the other Party for losses.
15. Dispute Resolution
15.1. All disputes and disagreements arising out of this Offer (Agreement) shall be resolved through negotiation.
15.2. Prior to filing a claim in court, the Party must submit a written complaint to the other Party. The complaint review period is 30 (thirty) calendar days from the date of receipt.
15.3. Customer complaints are submitted to: info@alexmind.io. Service Provider complaints are submitted to the email address provided by the Customer during registration.
15.4. If the dispute cannot be resolved through negotiation, it shall be referred to a court in accordance with the legislation of the Russian Federation. A Customer who is a consumer has the right to file a claim at their choice: at their place of residence or stay, at the Service Provider's registered address, or at the place of conclusion or performance of the Agreement (Part 2 of Article 17 of the Law of the Russian Federation No. 2300-1 of 07.02.1992 "On Consumer Protection"). Any terms restricting this right are void.
16. Term, Amendment, and Termination of the Offer
16.1. This Offer takes effect from the moment of its publication on the Internet at https://light.alexmind.io/public-offer/ and remains in effect until it is withdrawn by the Service Provider.
16.2. The Agreement concluded on the basis of Acceptance of the Offer remains in effect:
— with regard to the provision of Services — for the duration of the paid Billing Period, with automatic renewal for each subsequent Billing Period upon successful charge;
— with regard to general terms — until the Parties have fully fulfilled their obligations.
16.3. The Service Provider reserves the right to unilaterally amend the terms of the Offer at any time without the Customer's prior consent. The new version of the Offer takes effect from the moment of its publication at the specified address, unless a different effective date is specified by the Service Provider.
16.4. Continued use of paid Services after the new version of the Offer takes effect constitutes the Customer's acceptance of the changes. In case of disagreement, the Customer must cancel the Subscription before the start of the next Billing Period.
16.5. The Customer may terminate the Agreement (cancel the Subscription) at any time by taking the following steps:
1) log in to the Personal Account (Settings → Access or Plans section);
2) click "Cancel auto-renewal" (or a similar button);
3) confirm the cancellation as instructed in the interface.
After cancellation, the Subscription remains active until the end of the current paid Billing Period; from the start of the next period, access to extended functionality ceases and recurring charges are no longer made.
16.6. The Service Provider may terminate the Agreement unilaterally (cease providing Services) in the following cases:
— violation by the Customer of the terms of the Offer or User Agreement;
— violation by the Customer of the requirements of the legislation of the Russian Federation;
— non-payment for Services within the established timeframes;
— other cases provided for by the Offer or applicable law.
16.7. Cancellation of the Subscription does not result in automatic deletion of the Customer's account. To delete the account, the Customer must take separate steps as provided by the Service.
17. Service Provider Details
Service Provider:
II Technologies LLC
TIN: 9714008756
KPP: 771401001
OGRN: 1237700281125
Registered address: 125315, Moscow, Leningradsky Ave., 66, office 1H
Bank account: 40702810012010656093
Bank: Sovcombank PJSC
Correspondent account: 30101810445250000360
General Director: Maya Andreyevna Stanislavskaya
Contact email: info@alexmind.io
Service address: https://light.alexmind.io/
Date of publication of this version of the Offer: March 11, 2026